بسم الله الرحمن الرحيم
Translation: In the name of Allah, the Most Gracious, the Most Merciful
Wood used: MDF
Wood Thickness: 12 MM
Hand cut by Artisans from Egypt using mechanical tools.
As the item is hand made no two pieces will be the exact same, there may be slight imperfections but these are usually on the backside or really very small if in the front.
This Artwork is made in Egypt. Usually we have a few items in stock and are shipped quickly, but at times if the piece you have chosen is not in stock, it will take anywhere between 2-4 weeks to create it.
Shipping and Customs:
The Artwork ships from Egypt usually via FedEx or Aramex. It takes around 2 weeks to deliver.
Please note that the customer is maybe liable to pay any customs and import fees as per the jurisdiction of the country you are living in. Arab Canvas will not be held responsible for any of the custom or import duty levied by the authorities.
Returns & Cancellations
-Request a cancellation within: 3 hours of purchase. Please email email@example.com with your order details. The full amount will be refunded within 5-7 days.
If the Artwork arrives damaged or is lost during transit, or a wrong item or different item is shipped, please get in touch with us at firstname.lastname@example.org. We will replace the Artwork at the earliest.
-If you wish to return an item:-
Contact me within: 15 days of delivery
Ship items back within: 30 days of delivery
Condition of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-Custom or personalized orders.
-Items purchased at a discounted price during a sale, or with the use of a coupon.
-Sizes are mention in INCHES. One Inch = 2.54 CM
What type of wood is used?
MDF Wood is used
How thick is the wood?
How durable is the artwork?
The artwork is basically and primarily a work of art, which needs to be handled with care, placed in an area where it remains untouched and can be viewed from a distance.
What happens if my Artwork arrives damaged?
-When you accept the parcel kindly sign it as damaged if you can see visible damages on the package. If you are not sure sign it as unchecked.
-Once you find that your items are damaged just message us at email@example.com with a few pictures of the damaged item, we will assess the photos and issue a reprinting for the damaged item and ship it back to you at the earliest.
-Kindly allow us 24 hours to assess the situation and details before we reply to you.
Clean with a damp cloth. Do not use any chemicals for cleaning.